Privacy Policy

Please read this policy carefully.

The last revision and the effective date are : September 19, 2024.

Welcome to La-Kass LLC! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from la-kass.com (the “Site”).

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Key Terms Definitions

For clarity, the following terms used in this Privacy Policy are defined as follows:

  • Personal Data: Any information that identifies or can be used to identify an individual. This includes, but is not limited to, your name, email address, physical address, phone number, and payment information.
  • Processing: Any operation performed on personal data, such as collection, storage, use, modification, transfer, or deletion.
  • Cookies: Small text files that are placed on your device by a website to store information about your preferences and activity. Cookies help to improve user experience and provide analytical data.
  • Third Party: Any external service provider, vendor, or organization that processes personal data on our behalf. This may include payment processors, shipping companies, and marketing platforms.
  • Data Controller: The entity (in this case, La-Kass LLC) that determines the purposes and means of processing personal data.

2. Information We Collect

We collect various types of information when you visit or interact with our website, including:

  • Personal Information: This includes any information you voluntarily provide when creating an account, making a purchase, or contacting us. The data includes:
    • Your name and surname
    • Email address
    • Billing and shipping address
    • Phone number
    • Payment information (e.g., credit card details)
  • Automatically Collected Data: We may also collect certain information automatically when you browse the Site, such as:
    • Device information: IP address, browser type, operating system. We collect this data to improve your shopping experience.
    • Cookies and Tracking Data: These are used to improve your browsing experience and track how you navigate the Site.

3. How We Use Your Information

We use your personal data to provide and improve our services, including but not limited to:

  • Order Fulfillment: Processing your orders, including billing, shipping, and customer support.
  • Customer Service: Responding to your inquiries and requests.
  • Marketing: With your permission, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
  • Website Improvements: Using cookies and analytics to understand user behavior and improve the Site’s performance and user experience.
  • Legal Compliance: Complying with legal obligations, such as tax and reporting requirements.

4. Sharing Your Information

We may share your personal information with third-party service providers to help us operate our Site and fulfill our services. These include:

  • Payment Processors: To verify and process payments (e.g., credit card, GPay).
  • Shipping Providers: To ship your order to your physical address.
  • Marketing Services: If you’ve opted in to receive marketing communications, we may use third-party email providers (e.g., Mailchimp) to send newsletters or promotional materials.

We will never sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Site and improve the user experience. Cookies are small files stored on your device that allow us to recognize your preferences and settings.

You can choose to disable cookies through your browser settings; however, please note that disabling cookies may affect your ability to use certain features of the Site.

6. Data Security

We take reasonable precautions and follow industry best practices to ensure that your personal information is protected. This includes the use of SSL (Secure Socket Layer) encryption for payment transactions and secure storage of sensitive data.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users promptly in accordance with applicable laws.

7. Your Rights

As a user, you have the following rights concerning your personal data

  • Access: You can request a copy of the personal data we have collected.
  • Correction: You can update or correct any inaccurate information.
  • Deletion: You can request that we delete your personal data, unless it’s necessary for legal reasons.
  • Opt-Out: You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us directly.

To exercise any of these rights, please visit our Contact page for further assistance.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe that a child under the age of 16 has provided us with personal data, please contact us, and we will take steps to delete that information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request the deletion of your personal data, we will delete or anonymize it unless we are legally obligated to retain certain information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date at the top will be modified.

11. Contact Us

If you have any questions about this Privacy Policy, would like to access, correct, or delete your personal information, or need further assistance, please visit our Contact page for support.